Customer service

Customer Service and Enquiries

We aim to make our business relationship with you as hassle free and enjoyable as we can.

  • Enquiries can be made during business hours (8.00am-5.00pm)
  • We are open Monday to Friday (8.00am-5.00pm)
  • You can contact us on (09) 414 4238
  • You can send us an email via: david@swd.c.nz
  • Or you can pop in and see us.....

Credits and Returns 

We will gladly issue a refund provided:

  • It is an incorrectly supplied product on our behalf
  • It is not the product you need, provided you return it within 7 days from date of invoice/reciept
  • It is still in good working order and in original packaging
  • If we have specially ordered a product for you by your request, then a return will also entail a 15% re-stocking fee
  • Special items and custom made products cannot be returned 

 Terms of use

While we endeavour to supply accurate information on this site, errors and omissions may occur. SWD Limited does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
SWD ltd reserves the right to make changes to the content on this site at any time and without notice.
To the extent permitted by New Zealand law, SWD ltd makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.